Privacy Policy

1. Introduction

Aeternum Analytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B sales intelligence platform.

Please read this privacy policy carefully. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Name and contact information
• Billing information and payment details
• Company information and website URL
• Account credentials
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Business data providers
• Public databases
• Marketing partners
• Social media platforms (if you connect them to our service)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Processing your payments and transactions
• Personalizing the AI sales assistant for your business
• Analyzing and improving our service
• Communicating with you about updates and promotions
• Responding to your inquiries and support requests
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Other members of your organization (if applicable)
• Law enforcement or regulatory bodies when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data
• Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our service
• Improve user experience
• Protect against fraud and unauthorized access

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for use by children under 16. We do not knowingly collect information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]